Responsible Gaming

At Action Casino, player protection comes first. Gambling should be entertainment, not a burden. We offer various tools and resources to ensure you always maintain control over your gambling behavior.

This page explains what measures you can take to gamble responsibly, how to recognize warning signs, and where to find help if you need it.

Setting Limits

One of the most effective methods to keep your gambling under control is setting personal limits. At Action Casino you can establish the following limits:

Deposit limits: Restrict how much you can deposit per day, week, or month.
Loss limits: Set a maximum for losses within a specific period.
Wager limits: Cap the size of individual bets.
Session timer: Receive reminders after certain play time.

These limits can be adjusted anytime in the "My Account" section. Increases take effect after a 24-hour cooling-off period, decreases are immediate.

Self-Exclusion

If you need a longer break from gambling, you can self-exclude. Action Casino offers the following options:

Temporary self-exclusion: Lock your account for 24 hours, 1 week, 1 month, 3 months, or 6 months.
Permanent self-exclusion: Close your account permanently. This decision is irreversible.

During self-exclusion you cannot log in, make deposits, or receive marketing emails. You can always contact support to withdraw your balance.

Recognizing Warning Signs

Gambling addiction often develops gradually. It's important to recognize warning signs early. Here are some indicators that gambling might be becoming a problem:

You play longer or with more money than planned
You try to recover losses by gambling more (chasing losses)
You neglect work, family, or social obligations because of gambling
You borrow money to gamble or cover debts
You feel guilty, anxious, or depressed about gambling
You hide from others how much you gamble or lose

If you notice one or more of these signs, take action immediately. Set limits, take a break, or seek professional help.

Getting Help

When gambling becomes a problem, you're not alone. There are professional support organizations that help you free and confidentially:

Gambling Helpline New Zealand: www.gamblinghelpline.co.nz
Helpline: 0800 654 655 (free and confidential)
Gamblers Anonymous: Support groups throughout New Zealand

These organizations offer counseling, therapy, and support for those affected and their families. Don't hesitate to seek help - the sooner the better.

Tips for Safe Gambling

To enjoy gambling as entertainment without running into problems, follow these basic rules:

Set a budget and stick to it
Never gamble with money needed for other things (rent, bills, food)
View gambling as entertainment expense, not income source
Don't gamble under influence of alcohol or drugs
Take regular breaks
Don't try to recover losses by gambling more
Don't gamble when stressed, depressed, or emotionally upset

Protecting Minors

Gambling is exclusively for persons 18 and older. Action Casino takes minor protection very seriously and uses various mechanisms to ensure no minors have access.

If you suspect a minor has access to an account, contact our support immediately. We will lock the account right away and take appropriate measures.

Our Commitment

Action Casino is committed to responsible gambling. We not only offer tools and resources but also train our team to recognize problem gambling behavior and respond appropriately.

Player protection isn't optional, it's a priority. We want our players to have fun - but safely and responsibly.